Building the Customer Experience
Call SERVPRO of Piatt/Dewitt Counties 24 hours a day, 7 days a week at (217)935-2992.
How can we help you?
The interaction between a policy holder and their insurance agent sometimes only occurs during the purchasing of a policy or when they file a claim. SERVPRO of Piatt/Dewitt Counties would like to help bridge that gap through greater involvement that ultimately ensures that the client will be able to take the right action at the right time. That is why SERVPRO of Piatt/Dewitt Counties is always offering our insurance agents Tips and Advice, High Visibility Water and Gas Shut-Off Tags and Emergency Ready Profiles (ERP). We want to help local agents by providing them with most up to date information, most useful tips and tools. We are always available to answer questions, offer quotes or give advice within our field. SERVPRO of Piatt/Dewitt Counties is here to help our community!
Protecting Your Undamaged Property
Cardboard and shoe covers used to protect flooring
SERVPRO® does everything possible to prevent the homeowner's property and contents from becoming dirty, dusty or damaged during the demolition/ mitigation process. Covering furniture and contents completely with plastic, and isolating the area with a containment barrier before the demolition begins, helps to prevent dust and debris from getting into the cracks and the crevices. Our technicians wear foot protection to prevent them from tracking dirt into the home. To protect flooring a path of cardboard, plastic or cloth is placed over the unaffected areas that lead from the work area to the exit door. This keeps other areas of your home cleaner and prevents the tracking of dust and debris throughout the home. When carpets are cleaned, corner guards are used to protect the walls and block/ pads are placed under the furniture to ensure there is no damage to the furniture from the moisture of the freshly cleaned carpet.
You really can never be too prepared. Fires can happen anywhere, at any time...under the right conditions. The preventative measures you take prior to a potential fire loss could save your home, or more importantly your life! Replacing the batteries in your smoke detectors twice a year is a must. A good rule of thumb is when you change the clocks change the batteries in the smoke alarms, this will provide consistent battery life in your detectors. This gives you a chance to check your smoke detectors to make sure they working properly. Put an evacuation plan together. Make sure your loved ones and those living with you know what to do in the event of a fire. Having a central location to meet once everyone is outside is a great plan. After you and your loved ones are safe, call SERVPRO to make it "Like it never even happened."