Recent Posts

Why Does My Carpet Smell?

8/1/2019 (Permalink)

Moisture or dampness

Sometimes, moisture can get underneath the carpet and carpet pad, leading to musty odors.

This moisture can come from humidity, spills or potted plants that drip onto the carpeting.

A flood can also cause carpet odor, such as when a finished basement floods during a rainstorm.

If not addressed properly, continued moisture exposure can cause mold and mildew to grow under the carpet padding. Not only will it increase the smell, it also creates a health risk.

Pet odor

When pets use the carpet as a bathroom, the smell can really linger.

Even after a carpet cleaning, the smell of pet urine may return. This is due to the gases released by the bacteria that are digesting the urine. If any of the urine remains in the rug fibers, it will continue to smell.

The same is true for vomit, another common problem associated with pets and carpeting.

These bacteria are activated by water, which is why the smell may intensify after a thorough cleaning.

Dry carpet cleaning treatments or treatments that use enzymatic odor removal products are the best solution for eliminating pet smells. Enzymes are particularly effective because they attack the bacteria, thus eliminating the source of the smell.

Cigarette smoke

If a smoker lives in the home, the carpet can collect the cigarette smoke odor.

While the homeowners may not notice the stench because they live with it, visitors or someone who purchases the home will definitely notice the smoke smell.

A professional carpet cleaner may be able to remove the smell, but if the smoking was excessive, a carpet deodorizer may not be enough, and the carpeting may need to be replaced.

Old age

Carpeting is made from fibers. Over time, those fibers break down. When the carpet begins to smell old, there is little that can be done.

Carpet cleaning cannot take the old, musty smell from carpet. This is when it simply needs to be replaced.

In addition to the smell, old carpet starts to release dust, which can contribute to indoor allergies.

Food and drink spills

Food and drinks that spill onto carpet can lead to odors.

Like pet smells, these organic products attract bacteria. As the bacteria break down, they release smelly gasses. Again, professional carpet cleaning is the best solution to remove the smell.

Once you find the source of your carpet odor, you can decide on the best treatment. For organic smells like pet odors or food spills, consider two professional cleanings to thoroughly remove the bacteria.

For other problems, like old age or mold, you may need to replace the carpet. Knowing where the odor is coming from will help you make the right decision for treatment.

Cleaning the Air after a Flood

7/5/2019 (Permalink)

The aftermath of a flood is no picnic.  Even after all damaged materials have been removed and the ground floor has been thoroughly dried and cleaned, the smell of mold and sewage can linger for weeks or even months. If your home was recently in a flood, and you’re tired of your home reeking like mold growth and black water, your Piatt/Dewitt Counties SERVPRO flood restoration team offers these few odor removal tips that may be of use to you. 

Steps for Cleaning the Air 

Cleaning the air is fairly simple and involves a few common household items.

  • Cat Litter: Cat litter is designed to soak up odors, so place a little bit in each room. Change it out periodically to make sure that it absorbs as much of the residual odor as possible. 
  • Vinegar: Place bowls of vinegar throughout your home, and in just a few days, your home will be smelling as fresh as it was pre-flood. 
  • Baking Soda: In addition to using baking soda on your carpets, you can also use it to zap odors from the air. 

Mold growth can really stink up your home. To get rid of that bad smell, try utilizing the tips above from your SERVPRO of Piatt/Dewitt Counties water damage team. Contact us at (217)935-2992.

How to Clean A Crawlspace

7/1/2019 (Permalink)

In order to keep your crawlspace dry, you must dry it under negative pressure. This means drying through suction, pulling air out, rather than blowing air in. The suction drying technique is achieved by a dehumidifier drying the air in the room at the same time as a turbine creates high negative pressure in the structure. In other words, in order for negative pressure to be present, more air must be removed from the crawlspace that is added to space. If positive pressure is used to dry a crawlspace, exfiltration will occur, pushing particulate and odors into the living space of the structure.

Even the cleanest crawlspace is filled with dust, mold spores, dead insects, or worse. Our SERVPRO of Piatt/Dewitt Counties professionals uses a manometer to verify the negative pressure.

Why should you call a professional to clean out your crawlspace? For one, crawlspaces are dangerous places that must be entered with the right safety gear. If there is mold or other contaminants present, you must use the correct equipment and chemicals to clean and dry the area. If you need to inspect and clean your crawlspace, your SERVPRO team of Piatt/Dewitt Counties is available 24/7, (217)935-2992.  [JB]

Blood Cleanup Done Right

6/26/2019 (Permalink)

Cleanup of Blood Stains Done with Empathy and Care

A blood spill of any type is considered a biohazard. The personal nature of such a spill makes it more difficult for the homeowner or renter as well as the restoration company called in to remediate it. It is not enough to just spray down the contaminated area and then wipe it up.

Blood clean-up in Piatt/Dewitt Counties needs a full-service agency. The company you choose must be trained in not just EPA and state cleaning procedures, but one that recognizes the personal component as well. SERVPRO technicians understand that there was most likely a sensitive situation which led to this and they must respect not only the residents but the person or persons who are no longer present. 

Removing blood stains and congealed, pooled blood require special cleaning agents designed to neutralize pathogens. Trauma examples include HIV, Hepatitis A, B, and C along with other infectious diseases not found in other biohazards. To accomplish this, we use one or more of the anti-bacterial agents in our chemical inventory. 

In addition to the pathogen threat, conventional cleaning agents do not always react well with blood or other bodily fluids. Even if they do successfully clean the surface of floors or walls, there is usually a stain or ring left to indicate where the spill occurred. Such a remainder does not meet our standard of cleaning, and if there is a stain after we finish cleaning, we often recommend repainting or removing and replacing the affected section of drywall, floor or ceiling. 

No matter the cause of the spill, we understand that it is a personal matter. None of our technicians will ask for details beyond what we need to clean and restore your home to its original state. We want to make certain that no one on our team inadvertently says something to the press or your neighbors. 

Clean up after any biohazard is not easy. When it involves a personal issue, the requirement for discretion is almost as important as cleaning up the affected area itself.  SERVPRO of Piatt/Dewitt Counties wants to help in any way we can as we return your home to its normal condition. If you need us, call today at (217)935-2992.  [JB]

4 Ways To Prevent Mold in Your Vacant Rental Property

6/21/2019 (Permalink)

During summer months, mold prevention becomes more difficult because hot, humid weather creates the perfect conditions for mold.

In an ideal world, your rental property always has tenants. In the real world, this isn’t always the case. Sometimes a property will remain vacant for weeks or even months, and an empty property is at risk for developing mold growth. In general, this fungus is relatively harmless unless it grows indoors where it creates an unpleasant environment. Follow these mold prevention tips now so that you don’t end up paying more for a mitigation specialist in Piatt/Dewitt Counties to perform a cleanup later.

1. Turn off the water and drain the lines.

If you expect a property to be vacant for any length of time, turn off your water using the main shut-off valve and open all the taps to allow water to drain out of the plumbing lines. Especially in the winter months when pipes can freeze and burst, turning off the water eliminates the possibility of plumbing leaks that can cause water damage. Preventing moisture from collecting anywhere is the number one key to mold prevention. 

2. Do repairs first.

Before you close the property, have your contractor check for roof and outer wall leaks, clean the gutters and make sure your sump pump is in good condition. Minor repairs can turn into expensive problems later if rainwater is leaking into your building and creating the moist conditions that mold loves. 

3. Leave the heat on low...

You may want to save money by shutting off utilities while the building is vacant. However, the money you may save pales in comparison to the cost of paying a mold mitigation specialist in Piatt/Dewitt Counties, to restore your property. During cool weather, keeping the heat on low keeps the house from becoming too damp and encouraging mold spores to settle and grow. 

4. ... or leave the A/C running.

During summer months, mold prevention becomes more difficult because hot, humid weather creates the perfect conditions for mold. However, keeping the air conditioner running pulls moisture from the air, keeping your property’s environment cool and dry. When new tenants arrive, there won’t be any musty odors or mold problems to contend with. For more information, call SERVPRO of Piatt/Dewitt Counties, (217)935-2992.  [JB]

Every Second Counts

6/17/2019 (Permalink)

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

This reinforces why everyone needs to have an escape plan. Here are some key messages to employ:

  • Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

via http://www.nfpa.org/

Have you contacted your local fire department? See how you can get involved with them and your community to prevent house fires. Sometimes they will have events or give out smoke detectors for your home. Don't think this could never happen to you because it easily could. We don't have control over everything in our homes! Be safe and have a plan! 

Reach out to us at (217)935-2992.[JB]

Storms can cause a back up nightmare

6/15/2019 (Permalink)

Storm waters cause a major back up in your home.

SERVPRO of Piatt/Dewitt Counties Sewage Cleanup and Restoration. 

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of Piatt/Dewitt Counties Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Toilet Overflow or Sewer Backup? Call Us Today: (217)935-2992

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated the water can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Experiencing Sewage Back up in your home? Call you Restoration professionals at SERVPRO of Piatt/Dewitt Counties! with our 24 hour services, we are always here to help you in your time of need, anytime day or night. Give us a call at (217)935-2992 for more information! 

Levels of Commercial Damage in Piatt/Dewitt Counties

6/12/2019 (Permalink)

SERVPRO of Piatt/Dewitt Counties handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Call SERVPRO of Piatt/Dewitt Counties for all your emergency service needs at (217)935-2992.

Understanding the Mold Process

6/10/2019 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact (217)935-2992

The mold cleanup and restoration process begins when you call SERVPRO of Piatt/Dewitt Counties. Our staff will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO of Piatt/Dewitt Counties will carefully inspect the area for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various ways to detect mold and hidden water sources.

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO of Piatt/Dewitt Counties clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, sub-floors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Piatt/Dewitt Counties at (217)935-2992, oday for any of your commercial mold, fire, or water cleanup and restoration needs. Reach us anytime day or night, we are always here to help you in your time of need. Let us make your disaster "Like it never even happened."

Flooding rains can cause sump pump backups.

6/10/2019 (Permalink)

Water water everywhere....

Listed below are the SERVPRO of Piatt/Dewitt Counties steps taken during a Storm Damage call. We do both Residential homes and Commercial businesses.

SERVPRO of Piatt/Dewitt Counties: (217)935-2992

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO of Piatt/Dewitt Counties Professionals respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO of Piatt/Dewitt Counties Professionals starts this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO of Piatt/Dewitt Counties Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO of Piatt/Dewitt Counties Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Call us today at (217)935-2992. SERVPRO of Piatt/Dewitt Counties is always here to help make your disaster "Like it never even happened."