Recent Posts

Water Damage Using The Right Equipment

4/1/2021 (Permalink)

SERVPRO of Piatt/DeWitt County understands that using the right equipment makes a huge difference in reducing claims loss expenses.  Time is of the essence, technology and equipment must be counted on to perform.  SERPVRO of Piatt/DeWitt County will answer your call quickly 24/7 showing up with exceptional equipment and highly trained uniformed personnel.  The right tool for the job is vital for timely mitigation.    Even more important, the team at SERVPRO of Piatt/DeWitt County  thoroughly understands how to dry a structure and personal property effectively.  Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity.   This in turn increases the rate of evaporation.  In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Piatt/DeWitt County uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers  - work similarly to air conditioners 
  • Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 
Hopefully you will never have a need to clean up after a water loss.  SERVPRO of Piatt/DeWitt County is ready to give you peace of mind.  With a highly trained staff equipped with the latest equipment we are here to help!  Call one of our friendly staff today at 217-935-2992 today! 

Why You Need Professional Carpet Cleaning

4/1/2021 (Permalink)

If I were to ask you what was the most used thing in your home, you might say things such as your furniture or your bathroom.  Many would be surprised to know that the answer is actually your carpet. The carpet in your home gets used all day, everyday.  Bacteria, pollen, dirt, sand, and other allergens can get lodged into your carpets, causing them to wear down and dirty quickly.  Since snow and ice are also common, sludge and ice chips can also get stuck in your carpet.  When this happens, it is important to contact SERVPRO of Piatt/DeWitt County.  Here are a few reasons why: 

  1. Vacuuming Is Not Enough: This is not to say that vacuuming your home is not a good idea.  It means that your floors need a little more love than just the weekly vacuum.  While doing this does allow for your carpets to get cleaned, it does not do a thorough job of getting all of the nitty gritty things out of your carpet.  Having professional help will ensure a better clean, and will keep your carpet looking fresh and last longer! 
  2. Health Risks: Pollens, dust mites and their feces, mold spores and allergens get tracked into your home.  If these things are not cleaned up fairly quickly, you could be in trouble when it comes to your health.  By cleaning your floors regularly, you can fight against these nasty little bugs and be assured that you and your family are safe.  By using SERVPRO of Piatt/DeWitt County, you can also be sure that they are taken care of permanently.
  3. Special Occasions: When you have guests over for a holiday or some sort of special event, you want your carpet and floors to look like new.  The best way to get this look is by having professional carpet cleaning care. 
  4. Bad Odors: Have you wondered why your home has a funny smell to it?  Have you ever stopped to think that it may be coming from your floors?  Now, while you may be able to spot clean it, using professional carpet cleaning will help eliminate odors.  These odors are most common in homes with pets, or young children, and many things fall into the fibers of the carpet, or pet hair gets intertwined with the strands in the carpet. 

 Carpet Cleaning In Central Illinois

Being proactive and cleaning your floors is a great start.  The best way to get quality floors is by using SERVPRO of Piatt/DeWitt County. We have the best equipment to take care of most carpet and floor stains and 30 years of experience. We have an eye for getting the work done right the first time. So what are you waiting for? Call one of our friendly staff today at 217-935-2992.  We are here to help! 

Oh Hail !!! What To Do

3/10/2021 (Permalink)

Hail damage can have HUGE cost and repairs, but the good news is, it may be covered under your home insurance. While you aren't Mother Nature herself, and you can’t predict a storm, you can take steps to protect yourself, your car, your home and your business from hail damage.

Hail Safety Tips -

  • Don’t go outside 
  • Stay away from windows
  • Lock up your pets indoors
  • Don’t take shelter in a ditch or anywhere that can flood. Trees aren’t preferable for shelter because they can drop branches.
  • If you can’t find shelter, protect your head as best as possible.

Hail Tips for your Car-

If You Aren’t Driving

  • Keep your car in the garage.
  • If you don’t have a garage, put blankets or your car’s floor mats over the windshield to protect it before the storm.

If You Are Driving:

  • If you are driving during hail, pull off the road as soon as safely possible. Hail damage is greater when a vehicle is moving.
  • It’s best to pull beneath a covering, such as a gas station or parking garage.
  • If it’s not possible to get cover, get your car out of traffic and angle it so the hail hits the windshield.
  • Stay inside your vehicle. If possible, lie down away from the window or put a coat or blanket over your face to protect it from breaking glass.

After a storm, check the interior and exterior of your roof for loose shingles or sheathing (plywood nailed to the rafters) and other signs of disrepair such as leaks. Make sure your storm drains and gutters are clear of debris. 

While precautions can prevent a lot of hail damage, some damage may be inevitable. Keep everything in mind, because the damage can be costly and the repairs can be timely. 

Choosing the right type of fire extinguisher

3/1/2021 (Permalink)

Getting the right type of fire extinguisher is very important for your home or business.  What is the right type?  The most common fire extinguisher is a stored pressure fire extinguisher.  However, there’s another type of fire extinguisher, cartridge-operated, that we will discuss in this blog.  A cartridge-operated extinguisher looks and functions differently than a stored pressure extinguisher.  It’s important you understand the differences in these extinguishers so that you can safely and accurately use the fire extinguisher in the event of an emergency.

Operating a Fire Extinguisher

A stored pressure extinguisher has the agent and pressure mixed in the same container inside of the extinguisher.  A cartridge-operated extinguisher has just powder/agent inside and there is a separate pressure cartridge that has to be activated to pressurize the extinguisher.  The way these extinguishers are manufactured affects the way they are operated.  A stored pressure extinguisher can be operated by using the PASS method.  The cartridge-operated extinguisher has an added step.  Since there is a pressure cartridge, you’ll need to activate the cartridge first, which immediately adds pressure to the inside of the extinguisher.  Once the cartridge has been activated, you can then aim, squeeze, and sweep to extinguish the flames.

Inspection & Maintenance

The inspection and maintenance are different for both extinguishers.  A stored pressure fire extinguisher has a quicker inspection process, only taking about ten steps. They need an internal examination every six years and a hydrostatic test every twelve years.  A cartridge-operated fire extinguisher has a longer inspection process, with about 43 total steps. There is a hydrostatic test needed every 12 years, but a 6-year internal examination is not required.

Both types of extinguishers should be inspected every month by an appointed individual at your facility. The monthly inspection is done to ensure the extinguishers:

  • Are in their designated locations
  • Are accessible
  • Instruction labels are legible
  • All seals and tamper indicators are sound
  • There are no signs of corrosion, damage, leakage, or clogging

You will need to keep a written record of each manual inspection.

Why Choose a Cartridge-Operated Extinguisher?

This is a common question asked because cartridge-operated extinguishers are extremely unfamiliar to the public.  However, cartridge-operated extinguishers do well in facilities with low temperatures or places exposed to adverse conditions.  While cartridge-operated extinguishers are more durable, they are also heavier.  They have fewer accidental discharges, but tampering with the agent is possible since the pressure is not stored inside of the extinguisher.  Newer cartridge-operated extinguishers include an indicator, so you’re aware when pressure has been activated; however, it is not required.  The pressure gauge on a stored-pressure extinguisher is still considered an advantage.

Should you have the unfortunate chance of having a fire at your home or business give SERVPRO of Piatt/DeWitt County a call today at 217-935-2992.  Our friendly staff is here to help with 30 years of experience in the restoration business!

One Small Leak

3/1/2021 (Permalink)

One Small Leak May Cause Large Damages


The ice maker in your refrigerator is a wonderful invention. It is great to have crushed or cubed
ice at the push of a button. No more ice trays to fill up or empty again. But, just like everything
these days, things can break down. Ice makers can clog, stop producing ice and perhaps the
worst, start leaking all over the freezer and floor. The leak could cause damage to flooring, floor
joist, drywall, and even insulation.
Here is a check list to determine why your ice maker might be leaking:
Check the water lines & tighten connections
Break up ice jams
Clear out the condensation drains
Level the refrigerator and ice maker
Check your water filer & Dispenser
If you do find damage call the experts at SERVPRO of Piatt/Dewitt Counties (217)-935-2992. We are
here for you 24/7.

Spring Snow Melt Can Cause Flooding

2/24/2021 (Permalink)

Spring is definitely in the air.  As more people start heading outside to soak in the sunshine after a long, cold, and snow packed winter. As temperatures rise snow is melting into rivers and streams, increasing the risk of flooding. Hopefully it comes in an orderly fashion, but if it warms up too quickly the snow will overwhelm causing concern for many homes.  

Follow these tips to help prevent flooding in your home.

  • Check for leaks around your doors and windows.  Especially basement windows in window wells.
  • Keep window wells free from debris
  • If you have flood drains make sure they are clear and working
  • Check the grading around your home and make changes in grading to encourage flooding away from your home
  • Inspect and repair your foundation for cracks before its too late

If you unfortunately have water or mold damage from flooding in your home call SERVPRO today.  Our trained experts are ready for your call. 

Call SERVPRO today at 217-935-2992

Who Do You Turn For Help

2/22/2021 (Permalink)

What if you had fire damage and need repair and restoration to a Commercial or Residential building? You may possibly need a board up, contents cleaned and stored.  If it is not a total loss, you would need to remove soot, clean, and deodorize.  

Storm came through with lots of rain and high winds and left water in your finished basement.  Your contents are floating and your small shop vacuum cannot keep up.  The water is wicking up the painted drywall and may have gotten into the insulation.

All the above has happened while you were out of town for 2 weeks and the moisture in the walls and flooring has caused mold.  

There is only one phone call that can make this all go away, (217) 935-2992.   Call SERVPRO of Piatt/Dewitt and our highly trained and caring Specialist will take care of you.  SERVPRO is a preferred vendor for many national and local insurance companies.  So when there is disaster call the grandmaster- SERVPRO  of Piatt/Dewitt  Counties !

Why Work For SERVPRO of Piatt/Dewitt County

2/3/2021 (Permalink)

Why SERVPRO Why I Love Working For SERVPRO

What is it like working for SERVPRO?  This is a question I hear a lot when I am out and about on my routes.  Let me tell you a well-kept secret, I absolutely love it!  Is the pay fair you might ask - yes it is very fair. Is there room for advancement?  Sky is the limit.  Do they train and encourage growth with their employees?  Again yes, the ownership would want it any other way.  These are all great reasons to work for SERVPRO, but none are the reason that I personally love working here.

It all starts at the top with our owners, Dave and Suzi McGuire. They have been in the restoration business for 30 years.  They started their franchise out of their garage and over time grew to be four franchises strong covering a vast majority of Central Illinois all the way into Indiana.  They built this on dedication, hard work, and relationships.  Not just relationships with their customers and insurance agents, but with their staff.  And it shows.  This is part of the culture here at SERVPRO of Piatt/Dewitt County.  The entire ownership, office staff and management truly want to see you succeed and flourish.  

Another reason I love this job is that you do not get in a rut like you can at many other jobs where it is the same old thing day in and day out. As a part of our SERVPRO team you may be drying a basement one day and meeting with a homeowner that suffered a house fire the very next.  You might be cleaning irreplaceable family heirlooms from a fire or suit up in full PPE and fog a business for Covid and much much more.  The bottom line is that the job can be very exciting, fresh and new every day!  Even bigger than this though, is the knowledge that you are making a difference in someone else's life that may have been turned upside down.  When you arrive at our SERVPRO office,  a banner welcomes you that reads "HEROES WORK HERE."  From my years with SERVPRO I will attest that this is true.  Experiencing a home or business owner go from tears to a warm genuine smile is one of the greatest things to be a part of.   

Lastly why I love working for SERVPRO is that they are not just in it to make a buck. Dave and Suzi care deeply for the community and are not only active themselves, but encourage all of us to be so as well.  As a company we are involved in Christmas and homecoming parades, Chamber of Commerce’s throughout Central Illinois, MABAS meetings, One Winters Night which is spearheaded by Marketing Manager Butch Dalhaus raising money to shelter the homeless, Run For Life raising awareness and money for suicide prevention, Habitat for Humanity, Trunk or Treat and much much more!  I would say a lot of businesses have great teams, but we here at SERVPRO have a great family.  MM

STORM DAMAGE RESTORATION IN THE MIDWEST

2/3/2021 (Permalink)

Living in Illinois, you know this summer we've experienced severe storms, seemingly one right after another.  Severe storms may become dangerous and it is crucial to know the different types of storm damage and how they can impact your home. Leaving your home is left untreated, damage from pounding rain, hail, lightning, tornado, high winds, or heavy snow can lead to water damage, mold, and structural damage.  A rapid response by SERVPRO of Piatt/DeWitt County is critical to reducing the safety risk and secondary damage from weather.

There are three ways storms can damage your home.  Lightning storms can occur at any time. These storms bring the threat of fire and structural damage.  During a lightning storm, even if your home is properly equipped to handle lightning, it is still possible to have damage to electrical wiring, appliances, antennas, satellite dishes, cable or telephone lines, and steel framework and more.  Always stay indoors during the storm  unless there are signs of a fire.  Flooding presents a serious risk to your home and to your safety.  When it comes to structures, flooding can lead to dangerous contamination and water damage to drywall, support beams, and foundations. There is a risk for mold within the first 24 hours of a flood so it is vital to extract water and have a professional begin mitigating immediately.  Finally, high winds can occur virtually anywhere. Thousands of storms and hurricanes hit the U.S. every year.  Severe winds are defined as exceeding 50-60 mph and include downdrafts, downbursts, tornadoes.  Damage from the wind can be widespread and affect not only your structure, but surrounding landscaping and asphalt. Be aware of the potential for falling trees, poles and damaged power lines.  A storm may damage your home including windows, siding, and roofs.  In the most extreme scenarios, roofs can be blown completely off.  In the case of a tornado, a warning should be given on TV or radio. The safest place to be during a tornado is in a basement.  If there is no basement available, seek shelter in an interior room without windows since windows may shatter and spray glass.  Remain under shelter with a radio until you receive notice that the tornado has left the area.  With floods, there is usually some indication if one is imminent, especially if you live in an area susceptible to flooding.  Make sure to have copies of important documents that could be destroyed in a flood, such as birth certificates, social security cards, and deeds.  Finally, thunderstorms generally don't cause much damage except for being loud, but when they do they can be hazardous.  To avoid potential damage, make sure to trim any large limbs near your house.  Secure any outdoor objects to keep them from blowing away.  Unplug electronic devices prior to a storm to prevent a surge from destroying them.  Should a storm damage your home SERVPRO of Piatt/DeWitt County is here to help!  Call one of our friendly staff today at 217-935-2992.   

Odor Removal after Fire Damage

2/1/2021 (Permalink)

House fires are incredibly scary for homeowners and even neighbors. Getting out of the house safely and quickly is of course the main priority if a fire ignites in any area of the house. While making sure that you and your loved ones are safe is the first step, dealing with the aftermath of the fire comes next. After a fire, it is important to do the following:

  • Limit all movement in the house in order to prevent soot particles from becoming embedded in the carpets and upholstery
  • Change the HVAC filter
  • Make sure hands are kept clean to not further soil the woodwork, walls, or upholstery
  • Wash all houseplants on both sides of the leaves
  • Take old linens or clean towels and place them on upholstery, carpet, and rugs in traffic areas
  • Use a light coating of oil or petroleum jelly to protect any chrome in the house

Following the above steps, it is important to reach out to SERVPRO of Piatt/Dewitt, the professional fire damage removal experts in order to assess the damage within the home and make recommendations for the most efficient and effective way to clean up. Odor removal and deodorization is critical in the days following a house fire. It is important to note that attempting to deodorize your home on your own can cause major issues in the long-run. As such, hiring a team of professionals will ensure a stress-free, thorough, and complete job.

At SERVPRO of Piatt/Dewitt, our team of fire damage experts are trained to identify and eliminate offensive odors in your home. With IICRC technical class under their belts, the fire damage team is able to properly removal all odors to ensure they stay gone forever. Too many people attempt to do this themselves and end up just masking the smell, not eliminating it. Using special equipment, the SERVPRO fire damage squad removes the odor without a trace, even odors that have penetrated surfaces.

Have you recently suffered from fire damage in your home? Is the odor just not going away? Contact SERVPRO of Piatt/Dewitt your fire damage odor removal team today and we will make it "Like it never even happened."