Recent Posts

SERVPRO of Piatt/DeWitt County Attends Farmer City Chamber Annual Banquet

3/23/2020 (Permalink)

Michael Speaking at Chamber Banquet Michael Speaking about Run for Life at Farmer City Chamber of Commerce Annual Banquet Dinner

Networking with other businesses in our service area is very important to the success and growth of an organization.  SERVPRO of Piatt/DeWitt County takes this seriously as we know that connecting with other businesses and professionals in the area is vital to our community growth and business growth.

As a result, the employees at SERVPRO of Piatt/DeWitt County are proud to say that we are members of the Farmer City Chamber of Commerce, Clinton Chamber of Commerce, Monticello Chamber of Commerce, and Run for Life Board of Directors.  Two of our marketing professionals attended the Farmer City Chamber of Commerce Annual Banquet to meet other business professionals in the area. This latest event on February 21st, 2020 at the local American Legion allowed professionals to meet other people and share information about the company they work for and to award several local teachers, students, and residents for their contributions to the community. They awarded Student of the Year, Teacher of the Year, and Citizen of the Year. Our very own, Michael Moore, even spoke at the event about Run for Life. Which is an amazing event to help identify and stop child and teen suicide in our local community. 

If you are a person who feels that using local businesses is important to our community and helps in growth and development, then you should contact SERVPRO of Piatt/DeWitt County.  When you have water damage, fire damage, need help with deodorization, or mold; contact the professionals at SERVPRO of Piatt/DeWitt County at 217-935-2992.

We Are Cleaning Experts

3/16/2020 (Permalink)

Here to Help Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at SERVPRO of Piattt/DeWitt County at 217-935-2992.

What Everyone Needs To Know About Fire Damage

3/13/2020 (Permalink)

outlet fire bathroom outlet fire

Fire Damage to Your Bathroom can Happen When Electrical Circuits Get Overloaded

Because of the risk of electrical shock, most homes in Piatt/DeWitt County have GFCI outlets in both the bathroom and the kitchen. Many people feel it is safe to use several different electrical gadgets at a time. A cell phone for music, a hair dryer, and curling or straightening irons are among the many things found plugged into a socket in the typical bathroom.

When the bathroom appliances in your home overload, fire damage and electric shock are prevented by the tripping of the outlet's switch. Overheating of devices can also cause small fires. Irons are one way this happens, but cords that have weakened areas due to twisting or age can also burn countertops. Towels and clothing nearby can catch on fire and cause considerable damage.

The soot produced by fires that burn synthetics like plastics has a very greasy feeling, heavy and dense. This soot makes a serious mess when someone tries to clean it up without the right cleaning equipment. SERVPRO technicians can have everything looking “Like it never even happened,” quickly because we have specialized tools and in-house cleaning compounds that strip soot away from surfaces with minimal spreading.

If your vanity has a Formica countertop, we can often restore this rather effortlessly. Sanding the burned area down to undamaged layers allows us to fill the depression in with a standard epoxy that dries without shrinkage. This can mean the difference between needing a new vanity and keeping the current one, a much less expensive option.

Removing soot from walls after a fire, as well as the ceiling can reveal if new paint should come next. If so, we apply a primer and then a paint of your choice. We mix in an antimicrobial agent that does not change the color to help prevent microbial infestations like mold and mildew.

Fire damaged homes often experience these problems after a fire because of the water used to extinguish the flames. We know that helping you prevent any additional damage through small measures like this go a long way toward saving you money, time, and inconvenience.

When GFCI is not enough to prevent a fire in your bathroom, call SERVPRO of Piatt/DeWitt County at (217)935-2992, to get fire damage mitigation started. Our IICRC-certified specialists can help get things back to normal. "Like it never even happened."

Sump Pump Trouble in Your Piatt/DeWitt County Home

3/10/2020 (Permalink)

Sump Pump Sump Pump

Piatt/DeWitt County has a rich history, but with this age comes the understanding that many homes have gotten constructed well before modern implements to divert water. While there is certain equipment that can get installed into your home to help contend with water that works its way in (sump pumps being a good example), these are not cure-alls to the problem that exists by any stretch of the imagination.  

Many people who have equipment like sump pumps installed in their homes understand that if this equipment were to fail one day, the result could be a significant water emergency. Without other means of water diversion like functioning French drains or adequately applied waterproofing to the exterior of your foundation, you can be dealing with flood damage to your Vermilion County home if equipment like your sump pump fails and severe weather strikes.  

The unfortunate truth about machinery and equipment like this is that it is not designed to work forever. In fact, even the best pumps are only rated to get used for a specific number of years before they require replacement. When they officially malfunction or quit altogether, the resulting water damage to your lower levels can become catastrophic. Our SERVPRO team can respond quickly in an emergency situation like this and work to keep the damage from getting worse.  

With any flooding event to your home, regardless of the cause, our restoration process remains the same. We begin with extracting the present water from the affected area. With substantial volumes, a truck-mounted pump from our fleet often gets dispatched to the site. Once the standing water gets removed, drying efforts with air movers and dehumidification equipment can begin. Other crew members may simultaneously be relocating personal belongings and furnishings to dry regions of the home if there are any.

An overall assessment can be done by our SERVPRO of Piatt/DeWitt County restoration specialists to determine the cause of the flooding and offer solutions to prevent it from recurring. While the construction of your home decades ago might have left you without modern water diversion devices, there are still ways to seal up weakened areas to prevent unabated water penetration.  

When you encounter flood damage to your home, it is often something best left to professional restoration specialists like ours. We can ensure that all of the water gets successfully extracted so that there are no lingering effects for you or your family. You can reach our SERVPRO of Piatt/DeWitt County emergency response team anytime at (217)935-2992.

Unforeseen Water Problems

3/4/2020 (Permalink)

Pipe Burst in Assited Living Facility Pipe Burst In Assisted Living Facility

For a commercial property owner, unforeseen water problems can be a big issue. Luckily, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s reliability. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The extension puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property. If you have any water damage call SERVPRO of Piatt/DeWitt County anytime at (217) 935-2992.

SERVPRO to the Rescue

3/4/2020 (Permalink)

Biohazard clean up Biohazard clean up

Our services go beyond just fire, soot, and mold. Our crew here at SERVPRO welcomes any challenge presented our way. For instance, the situation pictured was a call we received. Blood, vomit, human bodily fluids, animal waste, needles, blades, etc; all classify as a bio-hazardous job. Once we are called we send a crew over to the scene to assess the damage and see what more needs to be done. We take pride in being well-equipped to handle these types of situations. At this job, we sent our crew in with all of the protection needed to keep them safe and they cleaned up the stains presented in the picture. There's never a job that's too little or too much of anything for us to handle here at SERVPRO of Piatt/DeWitt County.  Our customer was very pleased with the results they received once our crew was done. 

Are You Prepared For The Snow Storm Aftermath

2/26/2020 (Permalink)

Snow Pile Around House Snow piling Around House

Did you realize that 1 inch of snow can produce almost 3,000 gallons of water per acre?  A fast melting snow could be devastating to your basement. There is also a good chance that your homeowner’s insurance policy will not cover this type of loss.  It is a good idea to be prepared for such an event.  

Instead of storing basement contents in bags or boxes you may consider using plastic totes. Plastic totes would not only keep the water out but are stackable for storing convenience.   If you have sentimental or valuable items bring them upstairs for safe keeping. In the event of fast melting snow, SERVPRO of Piatt/DeWitt County are prepared to help you with extracting water from your basement.  A wet/dry vac can be used for quick extraction and prevent the water from rising out of control. Also check your sump pump, make sure it is in good working condition.

There are also things you can do to help outside of your home.  You should check your gutters and downspouts for any debris. Gutters should be cleaned of any falling leaves and debris before winter arrives.  Eliminate snow around your foundation by clearing a 5’ path around your foundation. 

Waterproofing your basement comes with a cost but insures that your basement will stay dry.  There are special waterproof paint / KILZ for smaller water leaks and of course many waterproofing companies.  The water proofing companies of course can get into thousands to fix a leaking basement.  

Remember the lightest, fluffiest snow can cause severe damage to your basement so be prepared.

New Homeowners

2/24/2020 (Permalink)

attic Mold attic mold from not having an exhaust fan

Congratulations on becoming a new homeowner!  Now it’s a good idea to familiarize yourself with the effects of mold.  Every home buyer hopes that mold will never be an issue for them,  the truth is most homeowners will deal with mold problems at one time or another.  Mold can cause structural damage to you and your home.  Exposure to moldy environments can cause congestion, coughing, asthma, and irritation of the throat, eyes, and skin by coming into contact with the mold spores.  With all of the potential harm that mold can do, it’s important to understand how to prevent it from entering your home.  SERVPRO can help in scheduling an air sample test that shows how many spores are in the air before they proceed to do the clean up, and schedule a second test to verify spore levels are at an acceptable safe level.

There are actually hundreds of different kinds of mold that grows both indoors and outdoors.  Not all mold is bad,  most of us are exposed to some form of mold every day.  Mold that grows in damp or poorly lit areas, however, is never a good sign.  Mold is a type of fungus that latches on to materials such as wood, fabrics, cardboard, or paper and thrives in areas that have a lot of moisture and not a lot of sunlight.  Mold will feed off of these organic materials and eat away at them if left untreated.  You can probably imagine how mold causes structural damage to homes. Mold can completely destroy things like furniture, carpets, shelving, and other movable materials.  When found in areas that can be moved, it’s important to replace such items as soon as possible. Since mold can grow and spread, always check to make sure you’ve completely removed the root of the problem. Mold causes structural damage to homes when it’s not properly addressed after spotting it for the first time.  It can also be found in heating and air conditioning systems. When mold grows in ventilation systems like these, it can be incredibly harmful to your health.  Mold found in these areas can affect your air quality and create many respiratory issues.  It’s important to remember to clean out air ducts and filters regularly. Mold can also seep into walls, ceilings, floorboards, or tiles and can completely destroy the foundations of a home.

SERVPRO can help!  Mold causes structural damage, severe health issues, and creates poor air quality.  Because of the extreme destruction and danger of mold, repairs need to happen sooner rather than later.  Removing mold can be easy or very difficult to do, it all depends on the structure and how far the mold has spread.  One of the reasons that make it difficult to repair mold yourself without professional help, is the fact that mold can spread during the removal process.  You may think that you’re getting to the root of the problem when the mold is actually being inadvertently expanded into other areas of your home.  For example, let’s say you’ve found mold growing on a wooden shelf in a poorly lit room. As you remove the shelving unit,  mold spores can be released and spread into carpets or other surfaces.  As soon as the spores fall into the carpet,  it will attach and grow again.  SERVPRO of DeWitt/Piatt Coutny has a staff that is trained in how to remove mold.  They seal off vents and entrance ways to prevent mold spores from spreading.  They also can clean the ducts and furnace to remove spores lurking unseen.

Cleaning and repairing the damage from mold is a serious job and shouldn’t be taken lightly.  Time is always of the essence when it comes to mold.  The longer you wait to fix a mold issue, the more damage it can do to your family’s health and to the structure of your home.  In addition, the repairs can become more expensive if the mold problem persists and becomes more severe.  It’s vital to contact SERVPRO of Piatt/DeWitt County at 217-935-2992 for mold remediation as soon as possible.  They can find a way to remove the mold without it spreading to other areas of your home.  

Do You Have Water In Your Business

2/10/2020 (Permalink)

Office Flooded Office Flooded

Do you have water in your business where it shouldn't be?  Water is essential to all of us, but when water damage occurs, it is a serious concern.  Some of the ways water damage can originate is from groundwater, falling water, or home water system malfunction.  It is wrong and dangerous to think that water just dries up and goes away.  If the damage is not treated promptly, it can cause serious damage and health issues. Let’s look at what will happen if water damage is not cleaned right away.

Flood water brings with it some hazardous contaminants like bacteria or fungi, toxic waste, chemical pollutants, and sewage. Unlike faulty plumbing leakages, flood water is nasty and dirty. Even after the water has evaporated, all these waste are left behind and can cause health risks.  Children, people with allergies and a low immune system, and older people are the most susceptible to becoming ill. Carpet and other items will quickly emit an overpowering nauseous smell as well.  This can depreciate the value of your home as well as being an unsafe living environment.  A real estate appraisal can be able to smell and see a sign of untreated water damage since the home already has the telltale signs. This means your home will be placed on a lower price value and fewer people will be willing to buy it.

The electrical boxes could be affected as well causing an increased risk to fire and electrocution.  Affected electrical wiring, or any outlets exposed to water can be a health risk and can even prove to be fatal.  Always contact a professional to inspect them and repair them properly.  Any wooden structure within your floor or wall will absorb water slowly and become damp therefore creating room for mold to grow.  It is not only a health risk to you, but a damp wall can be a structural risk. Insects love to hatch their eggs in stagnant water; they hatch and spread diseases and bacteria. As the water evaporates, it creates a conducive environment for mold and mildew to spread. The odor attracts more insects which will then spread to other areas in your home.

So where do you start?  Call SERVPRO of Piatt/DeWitt County at 217-935-2992!  We can help!  Our staff is highly trained and have all the right equipment to clean up the water to make it "Like it never even happened."  Four feet of water in your basement, no problem!  Water behind your drywall, no problem!  The staff even has the ability to save your hardwood floors and ensure that you do not have mold growth from the water.  Give us a call today; in most cases we can be there in an hour or less!

4 Tips for Making a Flood Insurance Claim

2/4/2020 (Permalink)

Flood Damage Flood Damage from storm

If your home has been damaged in a flood, then you will need to make a flood claim to help cover the costs of repairs. Addressing the situation in the right way will help you get through the process more easily and with less stress. The following tips may help.

  1. Call Right Away

When making a flood claim, it is important to contact your insurance company as soon as you can. Waiting too long to do so can cause your claim to be denied, as many policies require you to make a report within a certain time period. Filing your claim sooner also allows you to get the process started and finished more quickly.

  1. Go Over the Details

While you may have read over your policy when you purchased it, you probably haven’t spent much time studying it since then. Look over it carefully so you know what to expect and what is expected of you.

  1. Start on Mitigation Quickly

It can take some time for your insurance adjuster to arrive to inspect your house, so don’t feel like you need to wait to start taking care of the damage. In some cases, waiting too long to begin mitigation and allowing the damage to worsen can cause your insurance claim to be denied. To avoid this, contact a cleanup and restoration company to start work right away.

  1. Document Any Damage

While you don’t need to wait for your adjuster to begin cleaning up, you should make sure you have evidence of the damage. Take photos of affected areas and belongings and set aside items in a safe location. The restoration company can help with this task before they begin working on repairs.
Filing a flood claim might seem like a complicated process, but keeping a level head and following these steps can make it go more smoothly. If you are uncertain about anything, don’t hesitate to SERVPRO of Piatt/DeWitt County anytime at (217) 935-2992.