Recent Posts

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

6/21/2021 (Permalink)

The dishwasher in your Piatt/DeWitt County residence certainly has made life a little easier than the tiresome hours that used to be spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Piatt/DeWitt County house. From the simplest of mistakes that any user could make, to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean-up services in your home, do not hesitate to give our SERVPRO of Piatt/DeWitt Counties restoration specialists a call today at (217) 935-2992.

Protect Your Pets From a Fire

6/14/2021 (Permalink)

Help to save your pets and consider these tips when leaving your home
Keep pets close to the entrances while you're away from home.
Keep your pet collars and leashes ready in case your pet needs to be saved by firefighters
When you leave your pets home alone, keep them in areas or rooms near the exits where the firefighters can quickly spot them.

Save rescuers time by attaching the pet warning window to the cling and write down the number of pets inside your house and connect the static cling to the front door.

Prevent Your Pets from Starting Fires
The National Fire Protection Association estimates that almost 1,000 home fires are accidentally caused every year by pet owners. The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

• Extinguish Open Flames
Pets are typically curious about cooking appliances, candles, or even a fire in your fireplace. Ensure that your pet is not left unattended by an open flame and ensure that any open flame is absolutely extinguished before you leave your home.

• Remove the stove knobs
Be sure to remove the stove knobs or protect them with the covers before you leave the house-the stove or stove is the number one piece of equipment where your pet can start a fire.

• Invest in Flameless Candles
These candles have a light bulb rather than an open flame, and they take the danger of your pet knocking on a candle. Cats are famous for starting fire when their tails turn on lit candles.

• Protected Young Pets
Keep them protected from potential fire hazards when you're away from home, such as in cages or behind child gates in secure areas.

Our Fire Damage Restoration Services
Because each situation of smoke and fire damage is slightly different, each needs a unique solution tailored to particular circumstances. We have the tools, skills, and experience to repair fire and smoke damage. We will treat your family with love and respect, as well as your property with care.

Do you have questions about Fire, Smoke, or Soot Damage? Call the SERVPRO of Piatt/Dewitt Counties team today at (217) 935-2992

We Are Here To Help Piatt/DeWitt Counties

6/14/2021 (Permalink)

We have the rare opportunity to assist property owners in a number of ways here at SERVPRO of Piatt/DeWitt Counties. Disasters come in a variety of sizes and shapes. We've seen almost everything in our three decades of experience. We continue to learn new information even after decades of assisting our neighbors in Piatt and DeWitt County. However, there are a few disasters that we always deal with.

Water Damage 

Water damage may occur from a variety of sources. To name a few common causes, there are burst pipes, malfunctioning equipment, human error or negligence, and ground flooding. We have a plan to get you back to life “Like it never even happened,” regardless of the cause or the epic tale that explains it.

Fire and Smoke Restoration 

A fire can be a major annoyance, but it is not the end of the world. You'd be shocked how much of your personal property can be returned in certain cases. We will clean and deodorize everything in your home or company, including family heirlooms, papers, and even the walls.

Mold Remediation 

Mold can be a problem in our region of the country due to the naturally high levels of humidity. If water infiltration is not adequately addressed, mold can develop. We not only provide remediation facilities but also mold monitoring and preventative measures like crawl space moisture barrier installation.

Bio Hazard Clean Up 

This aspect of our work is unpleasant to discuss, but it is often important. We have the necessary training and expertise to properly clean up any environment where blood-borne pathogens may be present. Trauma and crime scene cleanup are examples of these events.

Trust the #1 Company In the Cleaning and Restoration Industry!

SERVPRO was named Entrepreneur Magazine’s  #1 Franchise in the cleaning and restoration industry for the 21st consecutive year! These aren't the only programs we have. To be honest, whatever man or nature can throw at a system, we can more than likely help restore it.  

How to Tackle Fire Damage and Save Money

6/14/2021 (Permalink)

Let’s face it. Just because it’s May doesn’t mean we have forgotten about those tumultuous holidays; Thanksgiving being that special time to fry your bird. Yes it can be tasty at times but it can also cause some havoc on your home. Fire damage may be something you have to deal with during these times. The U.S Fire Administration says about 2,000 Thanksgiving fires happen each year. Undoubtedly many of these cooks don’t have a handle on their turkey or their flames. House fires can be traumatizing for both you and your fowl. In some cases fire damage cannot be handled on your own.

Fire Damage

FEMA states that in any kind of disaster you and your family should always build an emergency kit and make a family communication plan in preparation. In cases of smaller fires take a look below on ways to DIY fire clean up.

If you decide you want to stay in your home after a fire, you need to make sure the fire damage was small enough to do so. Fumes and smoke can cause unlivable conditions for you and your family. Most likely if the fire was concentrated to a small area, like a stove, you should be fine. Yet it is highly recommended you call the fire department to make sure the fire didn’t spread through the walls or electrical outlets.

First Things First

Once you have an understanding of how extreme your fire damage is, you should start the cleanup immediately. Acquire gloves, masks and proper clothing to start this adventure. You must limit the movement in the home initially to reduce the amount of soot particles that can be embedded into other fabrics and furniture. This should include keeping your hands and shoes clean so as to not spread it further around the home. Cover all furniture with tarps and clean towels so no extra debris settles on them. This is where borrowing your grandmother’s plastic couch covers can come in handy. If you have any plants in the home they need fresh air too. Wipe the leaves with a damp towel and place outside for a couple hours, weather permitting. You must change your air filter as well as covering your vents. Wet cheese cloths over vents help capture those soot particles that may be traveling throughout your ventilation system.

Soot Clean Up

To begin your soot cleanup, it’s a wise idea to tackle as much soot as possible without water.  Fire damage can create inches of debris on household services.  Since soot contains oil, water can make the particles stain even further. Find a vacuum with a powerful cleaning nozzle and hold one inch above the soot to capture as much as possible.

Soot Clean Up

Soot cleanup from walls and ceilings can be a little tricky. Depending on the type of surface, like stated before, adding water can damage the surface further. Many specialty stores sell chemical sponges that clean up that soot quickly. Trisodium phosphate can be used as a cleaning agent as well. Combine one tablespoon with one gallon of water. Since it is a degreaser it can be used on countertops, plastics and walls. By combining trisodium phosphate with bleach it can also help with Mold Removal. For the first year after the fire be sure to change out your air filters every month.

Extinguish Clean Up

Putting out a fire can always be a scary experience. Having a fire extinguisher in the house is a must. The NFPA states “Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.”

After using an extinguisher you may have a mess on your hands. Most extinguishers use something called a dry chemical as their extinguishing agent. Take a vacuum to start the initial residue cleanup. A shop vacuum can be useful since they are so powerful.
– Use a wet rag and scrub brush to lift the residue from a mono ammonium phosphate extinguisher.

– Create a vinegar and water solution to lift remains from a sodium bicarbonate/potassium bicarbonate-based extinguisher. Using excess water may help lift the bicarbonate out of crevices.

– Water and soap can be used when dealing with foam based extinguishers. After a short time the residue will eventually evaporate.

Water Clean Up

In times of panic you may have used water to extinguish this fire. In turn you could have created some water damage. First thing you need to do is to mop up the standing water. Make sure to check your electrical outlets for water damaged. If they have been affected, turn off electric until a professional is able to deem it safe. After assessing which products are able to be saved start the drying process immediately. For the objects that still have soot on them, re-read the above statement on how to remove smoke damage. Opening the windows will allow ventilation throughout the home. Make sure this is done after the soot cleanup, since like stated before, soot can travel to all services through the air. If your ventilation system hasn’t been contaminated, turning the air conditioning on can dry out the air in your home. The sooner you can take care of the soot and water damage the better. Allowing those chemicals and liquids sit on services can create other problems like mold, mildew and odors.

Odor Clean Up

Clean Fire Damage

Odors can linger in your home for quite some time after a fire. Factors include weather, climate and altitude. Carpets, drapes, clothing and woods can keep the smell of smoke within them if the smells are not dealt with quickly. If you think the odor is worth taking care of on your own you can always use an Ozone generator, which can reduce the smell of smoke in fabrics. If you think ventilation can be the cure for your odor problem, that’s great. Yet some fires can cause pungent smells that last for months or even years. If this is the problem, it is best to have a professional take care of your belongings.

Fires can be traumatizing to anyone involved. They not only leave emotional scars but physical ones on your home.  Fire damage is something that needs to be handled with concern.  Please use these tips above to conquer your small home fires with caution.

4 Actions to Take After a Storm

6/14/2021 (Permalink)

Most storms do little to no harm to your property. But every once and a while, the other shoe drops and a powerfully destructive storm rages through the Midwest and damage is inevitable. If your residential or commercial property suffers damage, then it should be addressed and repaired by storm damage restoration professionals, like the team at SERVPRO of Piatt/DeWitt Counties. But before a professional can get to you, you may need to take your own course of action.

  1. Think Safety

Following a severe storm, you’ll reasonably be concerned about the status of your home or business. However, your main priority should be safety; yours, your family’s, and/or your employees.

While inspecting your property, look out for hazardous debris, such as nails and sharp, broken edges that may cause you injury. If there’s water damage or standing water present, DO NOT turn on the power or use any appliances.

If a tree has fallen into your building, then it’s advisable not to enter the property. Tree limbs can be a hazard, as they’re extremely heavy and may have left the building structurally unsound.

In general, if you feel unsafe, then trust your intuition and stay out of any damaged structures until the professionals at SERVPRO of Piatt/DeWitt Counties make it safe to enter again.

     2.  Assess the Damage

If it is safe to do so, carefully go through your property to see what damage has occurred. Start by inspecting the outside of the structure. To ensure your safety, evaluate the roof for any damage from the ground where you should be able to spot obvious damage, such as holes or missing shingles.

While inside, check for damaged building materials, leaks, and other signs of structural and/or water damage. Water stains on ceilings and walls can indicate a leaking roof, which will require repair or replacement.

As you inspect your property, take plenty of photos, videos and written documentation of the damage. This will be necessary evidence your insurance company will want when you’re filing claims for the damage.

    3.  Tarp the Roof

We strongly suggest that you wait for professionals to handle this as it can be dangerous. But if the storm has created a hole in your roof and it continues to rain or snow while waiting for help to arrive, then here’s what needs to be done if you have the ability and equipment:

  • Clear any leaves, branches, and other debris off the roof first.
  • Get a thick, high quality tarp. You’ll want to make sure it’s large enough to cover the damaged section and allow for a four-foot overhang.
  • Nail the tarp to a 2×4, wrap it around the board, and then screw the board to the roof. This board serves as the anchor board.
  • Then take more 2×4 boards and attach them to the roof perpendicular to the anchor board. When you screw the boards in, they should first go through the board, tarp, then roof.
  • Finish by attaching the overhanging tarp to the roof eave, making sure it’s secure.

If you have broken windows or holes elsewhere, then use plywood to cover up those openings.

   4.  Get Storm Damage Restoration Help

If your property has been damaged in a storm, it’s important to get help immediately! Prompt action will prevent the damage from worsening and allow your property to be restored to its previous condition faster. SERVPRO of Piatt/DeWitt Counties is nearby and ready to respond 24/7 to any storm damage emergency. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential or commercial.

5 Things to Consider When Dealing with Fire and Smoke Damage

6/8/2021 (Permalink)

When fire and smoke damage occurs, it’s always best to contact a professional restoration company immediately, as they can help you get your property on the road towards recovery.

Even small fires can cause significant issues due to the water intrusion left behind from firefighting efforts, damaged furniture and other belongings, and the soot left behind.

Here are a few facts to consider when dealing with fire and smoke damage restoration:


The damage from a fire can affect the structural integrity of your home or office building, so you should be extremely cautious to enter the property before professionals let you know it is safe to enter.


Fire and smoke can rapidly cause severe damage to your property. Soot residue settles immediately after a fire, and it can cause permanent discoloration.

Also, just hours after a fire, the finishing on wood furniture can be ruined, metals can rust, and clothing could be permanently discolored.

And walls and floors are likely to be damaged too, from peeling and discolored paint to warped floors and drywall. The longer you wait to call our SERVPRO of Piatt/DeWitt Counties team, the more expensive and challenging restoration may be- time is of the essence.


Contacting SERVPRO, the experts immediately may seem unnecessary, but they can help to limit further issues as you deal with the fire and smoke damage restoration process.

SERVPRO can assess the damage, determine items that can be saved, and work to remove the water, along with other odors, from your home or building. With the right equipment and expertise, they know how to act effectively and quickly.


It is certainly not easy to restore fabrics and remove smoke and soot odors from textiles. This includes clothing, carpet, and other materials. An expert cleaner can assist with more challenging items, especially carpet and delicate clothing.

After the smell has been dealt with, you’ll still need several wash cycles to get your clothing and your carpet clean.


Fire suppression efforts can ruin your possessions as well. Water used to put out the fire can result in water damage. And water damage left untreated can lead to mold growth. Typical firefighting chemicals can also leave behind a mess. In most cases, dealing with these issues requires the experts to be called in to help.

There is a lot to think about when it comes to restoring your property after a fire. Hopefully, this information will help you on your way to dealing with fire and smoke damage safely.

You can rest assured that your home can be cleaned and restored to home again by our SERVPRO of Piatt/DeWitt Counties team when you reach out to us at (217) 935-2992. We’re available 24/7 to help you through.

Return to Normal After Water Damage

6/4/2021 (Permalink)

Water damage is one of the many problems that we don’t want to experience in our home or office. Besides the damage water can cause to your furniture and upholstery, the clean-up process can be intense. Should you experience water damage due to a busted pipe or storm, don't do all the clean-up yourself. Call SERVPRO of Piatt/DeWitt Counties, we are here to help! Water can penetrate through the materials inside your home or office. The more these materials absorb water, the more damage it can cause. SERVPRO of Piatt/DeWitt Counties is the restoration company to call for many reasons.


Our team is highly skilled and trained to assess the condition of your property, take the damaged items out, clean up the area, and restore your property back to the original condition in a short period of time. On top of that, going into an area with water damage can be risky especially if electrical outlets or wires have come into contact with water. This poses a real danger of fire or electrocution. Our experienced staff has handled many water damage cases, and is best suited to spot potential hazards.


Minimizing the damage caused by the incident is one of the major advantages of hiring SERVPRO of Piatt/DeWitt Counties. A quick response can go a long way in saving your property. We can dry out and clean your property faster; reducing the possibility of mold growth and mildew. They can also help you determine which of your belongings are still salvageable and which needs to be set aside for your insurance agent to review.


When there is water damage, there is the possibility of bacterial growth and contamination which may cause infections and other health risks. Using SERVPRO of Piatt/DeWitt Counties will not just restore your property back to its original condition, but will also make sure that your health is not at risk. 


Water damage incidents can be overwhelming. You need to make sure that your property is protected, ensure that you and your family’s health is protected, and file an insurance claim. Using SERVPRO of Piatt/DeWitt Counties will help ensure that your plate is not too full of the things that you need to do. We can even assist you in filing your insurance claims as well as talk with the adjuster. 


The main reason why you would want to SERVPRO of Piatt/DeWitt Counties is that we have the ability and capacity to clean up the damage caused by water in your property quickly. We have the right equipment and tools to detect and dry moisture, even in the places that you can’t easily see or find. Give one of our friendly staff a call today at 217-935-2992! SERVPRO of Piatt/DeWitt Counties is here to help

Water Damage Using The Right Equipment

4/1/2021 (Permalink)

SERVPRO of Piatt/DeWitt County understands that using the right equipment makes a huge difference in reducing claims loss expenses.  Time is of the essence, technology and equipment must be counted on to perform.  SERPVRO of Piatt/DeWitt County will answer your call quickly 24/7 showing up with exceptional equipment and highly trained uniformed personnel.  The right tool for the job is vital for timely mitigation.    Even more important, the team at SERVPRO of Piatt/DeWitt County  thoroughly understands how to dry a structure and personal property effectively.  Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity.   This in turn increases the rate of evaporation.  In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Piatt/DeWitt County uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers  - work similarly to air conditioners 
  • Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 
Hopefully you will never have a need to clean up after a water loss.  SERVPRO of Piatt/DeWitt County is ready to give you peace of mind.  With a highly trained staff equipped with the latest equipment we are here to help!  Call one of our friendly staff today at 217-935-2992 today! 

Why You Need Professional Carpet Cleaning

4/1/2021 (Permalink)

If I were to ask you what was the most used thing in your home, you might say things such as your furniture or your bathroom.  Many would be surprised to know that the answer is actually your carpet. The carpet in your home gets used all day, everyday.  Bacteria, pollen, dirt, sand, and other allergens can get lodged into your carpets, causing them to wear down and dirty quickly.  Since snow and ice are also common, sludge and ice chips can also get stuck in your carpet.  When this happens, it is important to contact SERVPRO of Piatt/DeWitt County.  Here are a few reasons why: 

  1. Vacuuming Is Not Enough: This is not to say that vacuuming your home is not a good idea.  It means that your floors need a little more love than just the weekly vacuum.  While doing this does allow for your carpets to get cleaned, it does not do a thorough job of getting all of the nitty gritty things out of your carpet.  Having professional help will ensure a better clean, and will keep your carpet looking fresh and last longer! 
  2. Health Risks: Pollens, dust mites and their feces, mold spores and allergens get tracked into your home.  If these things are not cleaned up fairly quickly, you could be in trouble when it comes to your health.  By cleaning your floors regularly, you can fight against these nasty little bugs and be assured that you and your family are safe.  By using SERVPRO of Piatt/DeWitt County, you can also be sure that they are taken care of permanently.
  3. Special Occasions: When you have guests over for a holiday or some sort of special event, you want your carpet and floors to look like new.  The best way to get this look is by having professional carpet cleaning care. 
  4. Bad Odors: Have you wondered why your home has a funny smell to it?  Have you ever stopped to think that it may be coming from your floors?  Now, while you may be able to spot clean it, using professional carpet cleaning will help eliminate odors.  These odors are most common in homes with pets, or young children, and many things fall into the fibers of the carpet, or pet hair gets intertwined with the strands in the carpet. 

 Carpet Cleaning In Central Illinois

Being proactive and cleaning your floors is a great start.  The best way to get quality floors is by using SERVPRO of Piatt/DeWitt County. We have the best equipment to take care of most carpet and floor stains and 30 years of experience. We have an eye for getting the work done right the first time. So what are you waiting for? Call one of our friendly staff today at 217-935-2992.  We are here to help! 

Oh Hail !!! What To Do

3/10/2021 (Permalink)

Hail damage can have HUGE cost and repairs, but the good news is, it may be covered under your home insurance. While you aren't Mother Nature herself, and you can’t predict a storm, you can take steps to protect yourself, your car, your home and your business from hail damage.

Hail Safety Tips -

  • Don’t go outside 
  • Stay away from windows
  • Lock up your pets indoors
  • Don’t take shelter in a ditch or anywhere that can flood. Trees aren’t preferable for shelter because they can drop branches.
  • If you can’t find shelter, protect your head as best as possible.

Hail Tips for your Car-

If You Aren’t Driving

  • Keep your car in the garage.
  • If you don’t have a garage, put blankets or your car’s floor mats over the windshield to protect it before the storm.

If You Are Driving:

  • If you are driving during hail, pull off the road as soon as safely possible. Hail damage is greater when a vehicle is moving.
  • It’s best to pull beneath a covering, such as a gas station or parking garage.
  • If it’s not possible to get cover, get your car out of traffic and angle it so the hail hits the windshield.
  • Stay inside your vehicle. If possible, lie down away from the window or put a coat or blanket over your face to protect it from breaking glass.

After a storm, check the interior and exterior of your roof for loose shingles or sheathing (plywood nailed to the rafters) and other signs of disrepair such as leaks. Make sure your storm drains and gutters are clear of debris. 

While precautions can prevent a lot of hail damage, some damage may be inevitable. Keep everything in mind, because the damage can be costly and the repairs can be timely.